{"xsrfToken":"53daae20b249dbee1faa37e1d74c07bf5c110405_lout","branding":{"id":"8","key":"self00","name":"RBTF-Selfservices","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/49e16907-12a1-4fe8-b7c8-cf11e036a79c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjIxYzMyNy1mY2ZlLTRjNDktYjUzMi02YzFjNWNkN2ZhMjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ5ZTE2OTA3LTEyYTEtNGZlOC1iN2M4LWNmMTFlMDM2YTc5YyI6WyJyZWFkIl19LCJleHAiOjE3MzIxODExMTUsIm5iZiI6MTczMjE4MDUxNX0.GNsLnz4xbvIUJVfRQWWMzbAoVbZNGx9pgNKeWQMTvT0&client=8f21c327-fcfe-4c49-b532-6c1c5cd7fa24&mode=fit","logoId":"49e16907-12a1-4fe8-b7c8-cf11e036a79c","isLogoAvailable":true,"helpCenterTitle":"Welcome to RBTF OÜ Helpdesk","sharedPortalName":"RBTF OÜ Helpdesk","userInitialAnnouncementHeader":"New Informations","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"et-EE":{"helpCenterTitle":"Abikeskkond","sharedPortalName":"Abikeskkond","localeDisplayName":"Estonian (Estonia)"},"en-GB":{"helpCenterTitle":"Welcome to RBTF OÜ Helpdesk","sharedPortalName":"RBTF OÜ Helpdesk","announcementHeader":"New Informations","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#4959bd","helpCenterTitleColor":"#07dde3","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1d3560db-8297-4ac6-9673-d9ff1ee8b9ab/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjIxYzMyNy1mY2ZlLTRjNDktYjUzMi02YzFjNWNkN2ZhMjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFkMzU2MGRiLTgyOTctNGFjNi05NjczLWQ5ZmYxZWU4YjlhYiI6WyJyZWFkIl19LCJleHAiOjE3MzIxODExMTUsIm5iZiI6MTczMjE4MDUxNX0.cMDGsO1Yg9YI_RxsAw9kU7Cq1BOCG9dk0DTVHifTYjU&client=8f21c327-fcfe-4c49-b532-6c1c5cd7fa24&height=300&mode=fit","bannerMediaApiFileId":"1d3560db-8297-4ac6-9673-d9ff1ee8b9ab","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"8","key":"self00","projectId":10008,"serviceDeskId":8,"name":"RBTF-Selfservices","description":"<p>Welcome! You can raise a request for RBTF-Helpdesk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"62","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://rbtf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[16],"key":""},{"id":"64","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://rbtf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[16],"key":""},{"id":"63","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://rbtf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[16],"key":""},{"id":"66","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://rbtf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[16],"key":""},{"id":"67","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://rbtf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[16],"key":""},{"id":"68","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://rbtf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[16],"key":""},{"id":"61","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://rbtf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[16],"key":""},{"id":"65","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://rbtf.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"General"}],"orderMapping":{"16":[61,62,63,64,66,67,68]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a21b818b-31ad-353e-8e3a-1ca2089f6283","appLinkName":"System Confluence","appLinkUrl":"https://rbtf.atlassian.net/wiki","spaceKey":"SELF00","spaceName":"RBTF-Helpdesk","spaceUrl":"https://rbtf.atlassian.net/wiki/spaces/SELF00","isServer":false},"labels":[],"projectKey":"SELF00","serviceDeskId":8,"kbLinkDomainURLs":["https://rbtf.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SELF00","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United Kingdom)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjIxYzMyNy1mY2ZlLTRjNDktYjUzMi02YzFjNWNkN2ZhMjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODE3MTUsIm5iZiI6MTczMjE4MDUxNX0.y2Mqtbn6UzJL-9hAagSUgz61Q6iON6exdHle07LDsE8","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"8f21c327-fcfe-4c49-b532-6c1c5cd7fa24","tokenDurationInMins":20}},"sharedPortal":{"name":"RBTF OÜ Helpdesk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://rbtf.atlassian.net/wiki","kbLinkDomainURLs":["https://rbtf.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/8?xdm_e=https%3A%2F%2Frbtf.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjOTY2MmE0ZTZlZTk5NGNhMDYwYzk4MzBjY2ZhODA2Y2U4NWJjYWE1Zjc5ODAwMjdmZmE3ZWU5MmY0YzA3NmI2IiwiaXNzIjoiMWI1NmU4Y2EtYzgwOC0zZmM2LWI3M2QtZDY4ZTgxYWY4ZTg4IiwiY29udGV4dCI6e30sImV4cCI6MTczMjE4MTQxNSwiaWF0IjoxNzMyMTgwNTE1fQ.pX1FD9vp4veQTXHJHMoBgFLdpT8MIkrw6NLMaACUeeg\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjFiNTZlOGNhLWM4MDgtM2ZjNi1iNzNkLWQ2OGU4MWFmOGU4OCIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvcmJ0Zi5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9yYnRmLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlNFTEYwMCIsImlkIjoiMTAwMDgifX19LCJleHAiOjE3MzIxODE0MTUsImlhdCI6MTczMjE4MDUxNX0.DLp7kcvrbMRPSfXk9DL2-oe8z_aQbLU43GtMwIhSFvA\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://rbtf.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://rbtf.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SELF00\\\",\\\"id\\\":\\\"10008\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SELF00\\\",\\\"project.id\\\":\\\"10008\\\",\\\"servicedesk.serviceDeskId\\\":\\\"8\\\"}\",\n \"timeZone\":\"Europe/Berlin\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://rbtf.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=rbtf","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"53daae20b249dbee1faa37e1d74c07bf5c110405_lout","baseUrl":"https://rbtf.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://rbtf.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8f21c327-fcfe-4c49-b532-6c1c5cd7fa24","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0d09ff2f668c4d5e935daa2150bbbc19","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}